Meeting NDIS Practice Standards requires systematic planning and implementation across your organization. This step-by-step guide walks providers through the process of achieving and maintaining compliance with the quality framework.
Whether you are preparing for initial registration or strengthening existing compliance systems, following these steps will help you build sustainable practices that meet NDIS requirements.
Step 1: Understand Your Applicable Standards
Before implementing compliance measures, you must first understand which Practice Standards modules apply to your organization.
Identify Your Registration Groups
Review the registration groups you intend to apply for or currently hold. Each registration group determines which supports you can deliver and which compliance requirements apply.
Determine Applicable Modules
All registered providers must meet the Core Module. Additionally, determine whether any supplementary modules apply based on the specific supports you deliver, such as High Intensity Daily Personal Activities or Specialist Behaviour Support.
Review Audit Pathway
Understand whether you will undergo certification or verification audits. This affects the depth of compliance systems needed and the audit preparation required.
Step 2: Conduct a Gap Analysis
Compare your current practices against Practice Standards requirements to identify areas needing development.
Document Current State
Review existing policies, procedures, and practices against each applicable outcome statement. Document what you currently have in place and how it addresses the requirements.
Identify Gaps
Highlight areas where current practices do not meet standards requirements. Prioritize gaps based on risk and importance for participant safety.
Create an Action Plan
Develop a detailed plan addressing each identified gap. Include timelines, responsibilities, and resources required for implementation.
Step 3: Develop Policies and Procedures
Create comprehensive documentation that guides consistent, compliant practice.
Policy Framework
Develop policies addressing each Practice Standards area including participant rights, governance, service delivery, and risk management. Policies should clearly state your organization’s commitments and approach.
Procedures and Guidelines
Create detailed procedures explaining how policies are implemented in practice. Include step-by-step processes, responsibilities, and documentation requirements.
Forms and Templates
Develop practical tools supporting consistent implementation, such as assessment forms, consent documents, incident reports, and service agreements.