NDIS Billing & Invoicing Hub
Your complete resource centre for NDIS billing, invoicing, service agreements, plan management, and payment compliance. Browse guides by topic below.
Payment Schedules & Price Guides
Claiming & Invoicing
Service Agreements
Frequently Asked Questions
NDIS providers can claim line items listed in the NDIS Pricing Arrangements and Price Limits (PAPL). These include core supports (daily activities, community participation, transport), capacity building supports (support coordination, improved daily living), and capital supports (assistive technology, home modifications). Each line item has a specific code, unit price, and claiming rules that must be followed.
An NDIS-compliant invoice must include the provider's ABN and NDIS registration number, participant's NDIS number and name, date of service, NDIS support item number and description, quantity and unit price (within NDIS price limits), total amount, and the relevant plan management details. Invoices should be submitted through the NDIS myplace portal for agency-managed participants or sent directly to the plan manager.
Agency-managed means the NDIA pays providers directly through the myplace portal — only registered providers can claim. Plan-managed means a registered plan manager processes invoices on behalf of the participant — both registered and unregistered providers can claim. Self-managed means participants pay providers directly and seek reimbursement from the NDIA, giving them full choice over providers.
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
Common billing mistakes include claiming above NDIS price limits, incorrect line item codes, billing for cancelled sessions without meeting cancellation policy requirements, not maintaining adequate service delivery records, and failing to reconcile claims against service agreements.