The NDIS Code of Conduct sets out the expected behavior standards for NDIS providers and workers. It applies to all registered and unregistered providers delivering NDIS supports and services.
The Code requires workers to:
- Act with respect for individual rights to freedom of expression and self-determination
- Respect the privacy of people with disability
- Provide supports and services in a safe and competent manner
- Act with integrity, honesty, and transparency
- Promptly take steps to raise and act on concerns about quality and safety
- Take all reasonable steps to prevent and respond to abuse, neglect, and violence
- Take all reasonable steps to prevent and respond to sexual misconduct
Breaches of the Code of Conduct can result in NDIS Commission investigations, compliance actions, and potential banning orders from providing NDIS services.
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