Stay Connected: Involving Loved Ones in NDIS Care
At Inficurex, we understand that care is most effective when families and friends are kept in the loop. Our Friends & Family Access feature is designed to foster transparency and collaboration between NDIS participants, their support networks, and providers. With secure, dedicated logins, nominated family members and friends can view upcoming appointments, service schedules, and key updates in real time. This means loved ones always know who is providing support, what services are booked, and how care plans are progressing-delivering peace of mind and building trust.
Empowerment Through Transparency and Communication
Friends & Family Access goes beyond just viewing schedules. It enables families to access communications logs, review progress notes, and check invoices-all from a secure online portal. This transparency helps families stay informed about the participant’s journey, identify any concerns early, and reduce confusion about billing or service delivery. With instant notifications for new bookings, session notes, or changes in care plans, everyone stays updated, ensuring a collaborative approach to care that benefits both participants and their support networks.
Frequently
Asked Questions
Friends & Family Access is a secure feature that allows nominated family members, friends, or plan managers to log in and view important information about a participant’s NDIS supports, including schedules, invoices, and communication logs.
Your NDIS provider can grant access to nominated individuals. Once added, they will receive their own secure login credentials to access the portal.
They can view upcoming appointments, service bookings, support worker rosters, communication logs, and invoices-depending on the permissions set by the participant or provider.
Yes. Inficurex uses advanced security protocols to ensure all personal and health information is protected and only accessible to authorised users.
By keeping everyone informed and involved, Friends & Family Access helps prevent misunderstandings, ensures timely support, and fosters a collaborative environment for better participant outcomes.
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